Collection: FAQ


Daang Hari, Bacoor, Cavite near Evia Lifestyle Mall and Vista Place. We do not have a physical shop. 

Google Maps: Natalia's Rustic Kitchen

Delivery / Pick up:

We deliver to select cities in Metro Manila, Cavite and Laguna. 

If pick-up, exact address will be provided once order is confirmed and fully settled.

Delivery Fee: 

Additional delivery fee may apply and is added on upon check out based on area clusters. Please double check with us if unsure which rate will apply or if your area is not listed below.

Delivery will either be completed by a 3rd party service provider or in-house.

**Custom Delivery Rates will apply on Holiday Orders due to surge in demand.

Cluster Minimum Delivery Fee
Cluster 0: Bacoor, Ayala Alabang, Daang Hari Villages ₱4,000.00 and up Free
Cluster 1: Cavite - Bacoor, Imus, Dasmarinas; Laguna - San Pedro; Muntinlupa ₱150.00
Cluster 2: Las Pinas (up to BFRV, Casimiro), Paranaque 1 (BF Homes area, Sucat Road, Posadas) ₱150.00
Cluster 3: Kawit, Gen Trias, Binan, Carmona, GMA ₱220.00
Cluster 4: Paranaque - Merville, Better Living, Airport area  ₱250.00
Cluster 5: Makati, Taguig, Mandaluyong ₱280.00
Cluster 6: Pasay, Malate, Binondo, Sta. Cruz / Laguna - Sta. Rosa ₱300.00
Cluster 7: Nuvali, Pasig, San Juan, Quezon City (Banawe area, Crame, White Plains) ₱350.00


Cancellation Policy:

All orders are made with the best and freshest produce, Everything is well prepared.

It makes us sad to hear you cancel but we understand there are extraordinary circumstances beyond our control.

A 50-100% refund if cancelled 2 days before delivery date. Refundable amount depends on the order. We can also reschedule subject to availability.

However, we will not refund same day cancellations instead we will complete the order.

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